1.Who We Are
Medic Launchpad is founded by Dr. Nathan Dean and Dr. Ahmad Almohtadi, resident doctors in London. We provide mentorship and coaching services to students applying to UK medical schools, including private consultations, UCAT masterclasses, and mock interviews.

2.Personal Data We Collect

We only collect the personal information necessary to provide our services effectively:

• Full Name
• Email Address
• Mobile Number

We do not collect or store payment details directly. All payments are processed securely through Stripe.

2.How We Collect Information

We collect your information through the following methods:

• When you fill out a form on our website
• When you make a booking through our scheduling platform (Cal.com)
• When you make a payment through our payment provider (Stripe)
• When you contact us directly via email, social media, or messaging platforms
• When you attend an online session or consultation (via Webex)

This information may include your name, email address, booking details, and limited payment data (e.g. total spend). We do not have access to sensitive financial information such as card or bank details.

4.How We Use Your Information

We use your data to:

• Respond to enquiries
• Manage and confirm bookings
• Deliver our services (e.g., consultations, masterclasses, mock interviews)
• Send important updates and reminders

We do not use your data for unsolicited marketing or share it with third-party advertisers.

5.Third-Party Services

To operate efficiently, we use secure third-party services:

• Stripe (https://stripe.com/privacy) for payment processing
• Cal.com (https://cal.com/privacy) for appointment scheduling
• Webex for (https://www.webex.com/) for online meetings
• Google Workspace/Gmail for communication and data storage

These services have their own privacy and security policies and are responsible for protecting data within their systems.

6.Data Storage and Security

We take data security seriously. Your personal information is stored and managed securely using:

• Stripe – Handles all payment processing with PCI-compliant security standards and encryption
• Cal.com, which uses industry-standard encryption for data storage and scheduling
• Webex – Provides secure video conferencing with end-to-end encryption and meeting access controls
• Google Workspace (Gmail), which encrypts data in transit and at rest

Access to client data is restricted to authorised team members only. We also implement strong passwords and two-factor authentication wherever available.

7.Data Retention

We retain your information only as long as necessary to provide our services and meet legal or regulatory obligations. If you’d like us to delete your data, please contact us using the information below.

8.Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Correct or delete your personal information
• Withdraw consent for data use at any time

To exercise any of these rights, please contact us at info@mediclaunchpad.com.

9.Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10.Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: info@mediclaunchpad.com
Website: www.mediclaunchpad.com